To register with Florence, please go to and complete the initial registration form. You will then be able to work through the remaining steps and upload the required documents for your profile. 

The documents include:

  • A copy of your DBS certificate

  • Mandatory training certificates 

  • Two references completed using our online reference form (you will be able to access this from your profile)

  • A colour copy of your passport

For Florence, we do ask that your DBS certificate is within a years date or if not, it is on the update service. If your certificate is over a year old and not on the update service, we would require a new DBS for you. If this is the case, please contact a member of the team and we will be able to organise this for you. 

If you do not have your training certificates or they are out of date, you are able to complete free online training on Florence Academy ( 

If you have any questions during your registration, please contact a member of the team on 0203 911 2555. Alternatively, please use the live chat in the bottom right corner of your screen where we will be able to assist you. 

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