When you register with Florence, you’ll need to give us a document to prove where you live. Your proof of address document helps us confirm your identity and where you live.
Proof of address documents issued in the past three months:
Utility bill (for example gas or electricity, satellite television, landline phone)
Bank or building society statements/account confirmation letter
Solicitor’s letter confirming a recent house purchase or land registry confirmation
Proof of address documents Issued in the past 12 months:
Original mortgage statement from a recognised lender issued for the last full year
Local authority council tax bill (typed version only) for the current council tax year
Council or housing association rent card or tenancy agreement for the current year
A P45 or P60
HMRC self-assessment letters or tax demand dated within the current financial year
Electoral Register entry
NHS medical card or letter of registration confirmation from your GP practice
Important: the UK financial year runs from 6 April to the following 5 April. Please check the documents you send to make sure they’re dated for the current tax or financial year.
You can’t use these documents to prove your address:
Payslips
Letters from hospitals
Mobile phone bills
Provisional driving licence
Credit card statements
If you have questions about proof of address documents or you can’t provide us with a suitable document, click here to chat with us.