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Unable to validate a certificate
Stephen Paul avatar
Written by Stephen Paul
Updated over a year ago

Employers can easily validate user certificates:

  • Ask your employee/ the certificate holder for the link and candidate number on their certificate

  • Visit this link, and when prompted, enter the candidate's name & number

This will take you to your employee's public profile page, where you can see their completed Florence Academy certificates.

If a certificate is not listed here, we cannot validate it.

Receiving an error message:

If you receive an error message, this means:

  • The details have been entered wrong - please ask the candidate to resupply the information, or

  • The details supplied are not accurate, and we are unable to verify this certificate or that the learner has completed the course.

If a certificate is not listed here, we cannot validate it.

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