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What is the refund policy for Florence Academy?
What is the refund policy for Florence Academy?
Written by Isabel Clift
Updated over a week ago

You can find the Florence Academy refund policy within our terms and conditions.

Cancellation and Refund policy

Under UK law, you may have the right to cancel or request a refund under certain circumstances, in accordance with this policy.

Refunds or cancellations can only be issued if:

  • You have requested it within the 14 day cooling off period which begins on the day you first paid for the course

  • You have not downloaded, accessed or viewed the certificate of completion on the course

If you are entitled to a refund, we will refund you on the credit card or debit card used by you to pay for access to the course/s.

Please see the full terms & conditions here.

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