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Understanding User Roles

Alison avatar
Written by Alison
Updated yesterday

Our system uses a tiered permission structure. Each role inherits the permissions of the one below it, adding new capabilities as you move up.

Unit Manager

This is the most basic level of access, designed for staff who manage the day-to-day approval process.

  • Can approve applications for shifts.

  • Can approve timesheets.


Location Manager

This role is for those responsible for posting shifts and managing a single location. It includes everything a Unit Manager can do, plus:

  • Can post shifts.

  • Can add and manage units within their location.

  • Can add new unit managers.


Regional Manager

Designed for managers who oversee multiple locations within a specific region. It includes everything a Location Manager can do, plus:

  • Can see stats spanning all locations within their assigned region.

  • Can publish shifts for any location in their region.

  • Can add new locations and location managers.


Company Director

This is the highest level of administrative access with full control over the account. It includes everything a Financial Controller can do, plus:

  • Can add new regions.

  • Can change company-wide settings.

  • Can manage access for all other users.

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