You can grant access to colleagues and trusted staff, allowing them to help manage shifts, review applicants, and handle administrative tasks on the Florence platform. This guide shows you how.
Before you begin: Please note that you must have Administrator permissions to add or manage other users. If you do not see the options described below, please contact the primary administrator for your organisation's account.
How to Add a New User
Log into your Florence account on a web browser.
From your main dashboard, click the More Options icon (it looks like three vertical dots ⋮) in the top-right corner of the screen. (A screenshot showing the location of this icon would be very effective here.)
Select ‘Location Admin’ from the dropdown menu.
On the administration page, click the blue ‘+ Add staff admin member’ button.
Enter the new user's first name, last name, and email address in the fields provided, then click 'Send invite'.
Understanding User Permissions
When you add a new team member, you are giving them the ability to:
Receive important account notifications and emails
Post, manage, and cancel shifts
Send direct invites to healthcare professionals
Review applicants and approve timesheets
Favourite and block workers from your location
Add other team members to the account
What Happens Next?
After you send the invite, the new team member will immediately receive an automated email from Florence. This email includes a unique link for them to set their own password and complete their account setup. Once they have done this, they will be able to log in and access the platform.