Overview
This article covers how to add a new perm or bank staff member to Florence and how to update their personal and employment information after they've been added.
Adding a New Staff Member
Go to Staff > My Staff.
Click Add staff member (top right).
Fill in the required fields:
First name and last name
Email address — this is what they'll use to log in to the Florence Go app.
Mobile number — used for SMS notifications.
Address - optional
NI Number - optional
Line Manager - determines which admin has access to their employee profile
Emergency contact details - optional
Role — the job role at your organisation (e.g. Carer, Nurse, Senior Carer).
Location — the site they work at.
Worker type — Permanent or Bank.
Start date
Click Save. The staff member will be created and will receive an email invitation to download and log in to the Florence Go app.
Adding Employee Details
The user will then be prompted to add their Employee Details
Employee number - optional
Payment details - optional
Add a contract (linked to pay rate)
Enter hourly rate
Enter Employee contract start date
Add any Leave Allowances to the contract
N.B. an employee can have multiple contracts e.g. if they work more than one role and require different pay rates.
You will then need to assign the Roles to the pay rates.
Click "Add role"
Select the Contract and the Role. N.B. if the role does not yet exist please contact our Support team who can add new roles for you.
Enter the Employee Start date
Add the locations and units the employee is allowed to work at
Add their contracted hours N.B. only apply to 1 contract if they have multiple roles, unless hours are split between both contracts.
Toggle on/off paid breaks
Click "Submit"
An employee can have more than 1 role. E.g. you could create a secondary role and apply the other pay rate.
Contracts are usually set up during the Onboarding process with the Implementation team. This can all be uploaded via CSV as well.




