If there's been an incident during a shift with one of our care professionals, please let us know straight away.
​
We have a dedicated governance team that's responsible for handling clinical incidents or complaints, both for our care professionals and the care organisations we work with.
​
Please complete the online form linked below to report the incident to our Governance team who will investigate the incident. You can report it here.
​
Depending on the severity of the incident, we might ask for a short written statement to be able to investigate this further.
​