When your timesheet is approved, the employer will rate your performance on the shift. Each rating is out of 5. The feedback that is supplied is based on the following categories:

  • Punctuality

  • Documentation

  • Safety

  • Effectiveness

  • Care

You can see your own ratings by clicking the 'My Profile' tab and scrolling down to the 'Florence Ratings' section. If your overall rating falls below 2.5 you may struggle when trying to apply for shifts.

You do also have a rating for reliability. This category is automatically worked out within Florence with the amount of shifts you work against the amount you cancel. Each cancellation will affect your reliability rating, but as you work further shifts, this will then bring your rating back up. 

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