Although the pandemic is behind us, COVID-19 is still a risk for the most vulnerable and should be taken seriously. That's why we've put guidelines in place to reduce the risk of the virus being spread by our care professionals.
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To help us, please follow this process if your care organisation is affected by COVID-19.
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​The symptoms of COVID-19 are:
​• Cough
• Shortness of breath
• Raised temperature
• Loss or change to your sense of smell or taste
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​Tell us immediately if:
​• You have a confirmed COVID-19 case in one of your care homes.
• You have a suspected COVID - 19 case in one of your care homes.
• You have chosen to restrict public visits or close your care home as a preventative measure, but don't have an infection present or suspected.
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Please let our clinical team know by emailing [email protected], or get in touch with your Florence account manager directly to explain the situation.
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​We'll still allow you to post shifts, however we'll let our care professionals know before booking shifts that there is a potential or confirmed infection present.
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If you have any questions, please get in touch with us on 0203 911 2555 or at [email protected]. You can also talk to your account manager directly.
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For the most reliable source of information about coronavirus, please visit the NHS website (https://www.nhs.uk/conditions/coronavirus-covid-19/).
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