What do I do if I need a PVG?

A Protection of Vulnerable Groups (PVG) certificate is an enhanced police check that's required to work in the care sector in Scotland.
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Before you start picking up shifts with Florence, we'll need to apply for a new or updated PVG on your behalf through our organisation. We'll apply for both protected adult and child membership status for you.
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You'll need to pay £59.00 to Disclosure Scotland as part of your application, but we'll reimburse you once your police checks have cleared and you've worked two shifts with Florence.
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To start your PVG application, please send proof of your address dated in the last three months with the subject ‘New PVG request’ to [email protected].
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​Proof-of-address documents we can accept include:
• Utility bill (except mobile phone).
• Bank or building society statement.
• Credit card statement.
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If you’ve never been issued with a PVG before, you'll need to explain why. (For example, if you previously worked in England where only a DBS is required and you've recently moved to Scotland.)
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Once we've made an application on your behalf, you'll get an email from Disclosure Scotland with a link to complete your part of the application, including payment.
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If payment is not made within seven days, we'll need to apply for the PVG again.
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It can take up to six weeks for your PVG to be issued.
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If you have a conviction that you think will be flagged on your PVG, find out what to do here (LINK:https://help.florence.co.uk/en/articles/6158429-i-have-a-conviction-on-my-pvg).
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