If proof of your right to work in the UK hasn't been approved, we'll email or call you to tell you why.
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​Some reasons for this might be:
• Your document is under a different name.
• Your document is expired (if it’s not a UK or Irish passport).
• The image isn't high enough quality.
• You've uploaded a document we can't use to confirm your right to work.
• You haven't uploaded all the supporting documents we need.
• Your details don't match your document.
• You haven't completed the entire application.
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​Important: If you're on a Skilled Worker (https://help.florence.co.uk/en/articles/6158696-i-am-on-a-skilled-worker-visa) or Student visa (https://help.florence.co.uk/en/articles/6158725-i-am-on-a-student-visa), we will need a share code that confirms your right to work in the UK. You can request a share code here (https://www.gov.uk/prove-right-to-work/get-a-share-code-online).
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If you have questions, or need help uploading your supporting documents, contact us through live chat or email [email protected].