‘Processing’ means the care home manager has signed up with Florence, but hasn’t triggered a referral reward yet.

If they finish their registration, post a shift and approve a timesheet within 30 days of signing up with Florence, you will earn a referral reward.

Tap on the care home name to see more information about their referral status.

Tapping on a ‘processing’ status looks like this:

The care home’s referral date is shown at the bottom of the screen.