Have a general question or need help? The easiest way to get in touch is via our live chat function here. From there, we'll be able to route your query to the right person.

However, if you need to talk to someone about a shift that's in the next 24 hours, or about one that you've worked in the previous 24 hours, please get in touch with us via phone.

If you're in Scotland, call us on 0141 264 2374

If you're in England, call us on 020 3911 2555

From there, we'll be able to connect you to your account manager, or a manager in your region who will be familiar with your Florence profile.