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Agency Manager - Timesheets
Alison avatar
Written by Alison
Updated over a week ago

It's important to approve timesheets as soon as possible as this allows agencies to be paid promptly ensuring they can pay their workers

​Delaying the approval of a timesheet will delay that agencies payment.

​That's why our deadline for timesheet approval is Midnight a Tuesday. You'll receive weekly email notifications to remind you to review any pending timesheets.

​To approve a timesheet:
1. Click onto ‘Timesheets’ and this will automatically take you to those that are ‘awaiting approval’.
2. Select ‘Review Timesheet’.
3. Check that the information is correct.
• If yes - select ‘approve’. You'll then be able to rate the care professional's performance on the shift.
• If no - select ‘reject’. You'll then be able to leave a message including the reasons why this has been rejected so that the care professional can edit their timesheet accordingly.

If there's an issue with a timesheet, such as the wrong start or finish times, please reject the timesheet so that the changes can be made.

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