Florence

Stephen Paul

Alison

Agency Manager 

Agency Manager - Roles & Branches

Agency Manager - Agencies - Forgotten Password

Agency Manager - Agencies - First Log In

Agency Manager - Agencies - System Navigation

Agency Manager - Agencies - Getting in Touch

Agencies - Onboarding Helpdesk

Agency Manager - Agencies - Adding Your Workers

Agency Manager - What is acceptable for Right to Work?

Agency Manager - Profile Packs

Agency Manager: Criminal Record Checks

Agency Manager - Registration Pins

Agency Manager - Right To Work Documents

Agency Manager - Personal Identification

Agency Manager - What documents can you use?

Agency Manager - My workers documents have been rejected, why?

Agency Manager - Workers Details

Profile Pack Level 2

Agency Manager - Profile Photos

Agency Manager - Training

Agencies - Adding Staff

Agency Manager - Logging in

Agency Manager - Adding Admin Staff

Agency Manager - System Navigation

Agency Manager - Notification Preferences

Admin - Management

Agencies - Live Helpdesk

Agency Manager - Archiving (Removing) Agency Workers

Agency Manager - Managing Workers

Agency Manager - Changing Workers Roles\Types

Agency Manager - Biometric Residence Permit

Agency Manager - Agencies - Maintaining Compliance

Agency Manager - Agencies - Academy

Agencies - Managing Workers

Agency Manager - Proposing workers

Agency Manager - Withdraw a worker/Cancelling Shifts

Agency Manager - Off Platform Shifts/Back dating a shift

Agency name change / Shift Swap / change of worker

Agency Manager - Changing an approved worker (Name change / Shift Swap / change of worker)

Agency Manager - Unable to see shifts

Agency Manager - Unable to propose any workers

Agency Manager - Unable to propose a specific worker

Agency Manager - Agencies - Proposing Candidates

Agency Manager - Agencies - Shift Swapping

Agency Manager - Agencies - Lateness

Agency Manager - Agencies - Blocked Candidates

Agencies - Shifts

Agency Manager - Submitting a timesheet

Agency Manager - Rejected Timesheet

Agency Manager -Timesheet Amendments

Agency Manager - Agencies - Timesheets

Agency Manager - Agencies - Timesheet Amendments

Agency Manager - Agencies - Timesheet Submission Deadlines

Agencies - Timesheets

Agency Manager - How are rates determined?

Agency Manager - How do you define when a day shift starts or a night shift starts?

Agency Manager - Does the rate change as the shift moves between day shift & night shift?

Agency Manager - What if our worker was booked for one type of shift but done another type of shift?

Agency Manager - Submission deadlines

Agency Manager - Invoicing - When do we get paid?

Agency Manager - Invoicing - I have a dispute about my invoice, what do i do?

Agency Manager - Bank Holidays

Agency Manager - Agencies - When do we get paid?

Agency Manager - Agencies - What to do if an invoice hasn't been paid on time

Agency Manager - Agencies - Invoice Disputes

Agency Manager - Agencies - Where to Find Rates

Agency Manager - Agencies - How are Rates Determined

Agency Manager - Agencies - Bank Holiday Rates

Agencies - Rates & Invoicing

Agency Manager - Agencies - Audit Process

Agency Manager - Agencies - Incidents

Agencies - Incidents & Audits

Agency Manager FAQs

Agency Manager Cost FAQ's

About Florence Agency Manager

Agency Manager - I booked a health care professional, but they haven't shown up.

Agency Manager - Signing Up & Registering

Agency Manager - General Info

Agency Manager - Care Organisations

Agency Manager - Invoicing & Payments

Agency Manager - Timesheets

Agency Manager - Care Organisations - Timesheets

Agency Manager - No Shows

Agency Manager - Removing applicants from a shift

Agency Manager - Canceling Shifts

Agency Manager - Presets - Editing a Preset

Agency Manager - Presets - Adding A Preset

Agency Manager - What should I do if I need to fill a shift ASAP

Agency Manager - Posting Shifts - Favourite Workers

Agency Manager - Posting Shifts - Pre-arranged

Agency Manager - Posting a shift in the past

Agency Manager - Care Organisations - Shifts 

Agency Manager - Password Reset & Troubleshooting

Agency Manager - Care Organisation - System Navigation

Agency Manager - Care Organisations - System Navigation

Agency Manager - Incidents

Agency Manager - Care Organisations - Incidents

Agency Manager - Blocking Workers

Agency Manager - Favourite Workers

Agency Manager - Care Organisations - Managing Workers

Find answers and get help from Intercom Support and Community Experts

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