Florence Academy now allows you to upload any external certificates your staff members have already completed. This helps prevent candidates from unnecessarily repeating training and ensures their training records remain accurate and up to date.
To add external certificates:
1. Open the staff member’s profile
Navigate to the “Staff” page
Select the staff member whose certificate you want to add
Once their profile is open, locate the course they have already completed
2. Edit the training
Click the three dots next to the relevant course.
Select “Edit training” from the menu
You will then be prompted to enter the date the course was completed, the due date, and the frequency at which you would like the course to be renewed.
Once these details have been confirmed, toggle the “attach external certificate” button and this will automatically add the certificate to the profile.
If you encounter any issues, please reach out to our team on [email protected] for support.