What is this article about?
Florence calculates pay automatically based on each worker's hourly rate and a set of rules agreed during your setup — things like overtime thresholds, night shift uplifts, and bank holiday rates.
This article explains how that all fits together, so you can understand your payroll output and know who to contact if something needs changing.
Note: These rules are configured by the Florence team during onboarding. You won't need to change them often, but if you do, we'll show you how.
How Pay Rates Work in Florence
Florence calculates pay for each approved timesheet based on a combination of:
The worker's contracted hourly rate (set on their individual profile)
Payroll rules configured at the organisation level — these define uplifts and enhancements that apply on top of the base rate
Payroll rules handle things like overtime, unsocial hours uplifts, and bank holiday rates automatically — so admins don't need to manually calculate these adjustments.
Payroll Rules
Payroll rules are the logic Florence applies when calculating pay for a shift. Common payroll rules include:
Overtime — an uplift applied when a worker exceeds their contracted weekly hours
Unsocial hours — enhanced rates for shifts worked in the evenings, nights, or early mornings
Bank holiday uplifts — a higher rate applied to shifts worked on public holidays
Weekend enhancements — Saturday and Sunday rates if applicable to your contracts
These rules are defined during onboarding based on your organisation's pay policy and employment contracts. For a full explanation of how each rule type works, see Understanding Payroll Rules.
Viewing Your Payroll Rules
Go to Staff > Payroll runs in the Florence portal.
Your configured payroll rules and rate structures can be viewed from the Settings or Payroll configuration section.
[📸 Screenshot: payroll rules or rate configuration view]
Making Changes After Go-Live
Changes to organisation-level pay rates and payroll rules should be handled carefully, as they can affect payroll calculations for all staff. If you need to:
Add a new payroll rule (e.g. a new bank holiday uplift)
Adjust overtime thresholds
Change unsocial hours definitions
Add or modify rate bands
Contact your Florence implementation contact. Changes will typically take effect from the next payroll run after they are applied.
FAQs
Can I set a different pay rate for an individual worker?
Yes. Individual pay rates are set on each staff member's profile and will override the default rate for that worker. See Setting Pay Rates for Staff for details.
When do rate changes take effect?
Rate changes apply from the date they are saved. They will be reflected in the next payroll run. Changes do not retroactively alter previously approved timesheets or finalised payroll runs.