If you have an emergency, someone from our team will be available 24/7 to help.
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If you need to talk to someone during the hours of 9am to 5.30pm, you can call us on 0203 911 2555.
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If you need help out of hours, use our live chat found at the bottom right-hand corner of the app or the Florence website (https://www.florence.co.uk/).
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Need to report a clinical incident? Find out what to do here (https://help.florence.co.uk/en/articles/3346457-reporting-an-incident).