To work in the health and social care sector in England and Wales, you'll need to get an enhanced Disclosure and Barring Service (DBS) check.
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Before you start picking up shifts with Florence, we'll need to apply for a new or updated DBS on your behalf through our organisation.
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​To work with Florence, your DBS must cover the following areas:
• Point 1: Police Records of Convictions, Cautions, Reprimands and Warnings
• Point 4: DBS Adults Barred List Information
• Point 5: Other relevant information disclosed at the Chief Police Officer(s) discretion
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​If your DBS has been rejected, it might be because:
​• Your DBS doesn’t cover the areas mentioned above.
• Your DBS is under a different name.
• You have a basic DBS or standard DBS, rather than an enhanced DBS.
• You have a child-only DBS.
• Your DBS isn't on the Update Service and we haven't processed your new DBS through Florence yet. If you have a third-party DBS that isn't on the Update Service, find out what to do here (https://help.florence.co.uk/en/articles/6158516-i-have-a-dbs-issued-in-the-last-12-months).
• You've sent us an Update Service screenshot or DBS details only. We need a photograph of the original certificate.
• Your photo is grainy or blurry or does not include all four corners of the DBS certificate.
• Your DBS has a conviction on it.
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If you have a conviction on your DBS, you may still be able to work with us after we've completed some extra checks. Find out more here (https://help.florence.co.uk/en/articles/6158498-i-have-a-conviction-on-my-dbs).
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If you need a new DBS find out what to do here (https://help.florence.co.uk/en/articles/6158505-i-need-a-new-dbs).
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