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Agency Manager - What is acceptable for Right to Work?

Stephen Paul avatar
Written by Stephen Paul
Updated over a week ago

Right To Work

To propose an Agency worker for shifts, one of the critical documents needed is proof of Right to Work in the UK.

If the Agency Worker is a British or Irish Citizen, we require one of the following.

  • a British passport (current or expired)

  • an Irish passport or passport card (current or expired)

Don't Have a Passport?

If the Agency worker does not have a Passport or Passport Card, we will require one of the following documents and a supporting document.

  • a UK birth or adoption certificate - Short Birth Certificates can't be accepted, must be a Full Birth Certificate

  • an Irish birth or adoption certificate - Short Birth Certificates can't be accepted, must be a Full Birth Certificate

  • a certificate of registration or naturalisation as a British citizen

The Supporting Document must show the Agency worker's Name and National Insurance Number from a previous employer or a government agency.

For example, you could use a letter from HM Revenue and Customs (HMRC), the Department for Work and Pensions (DWP) or the Social Security Agency in Northern Ireland.

If the Agency Worker is not a British or Irish Citizen, we require one of the following.

  • a copy of their share code results - This verifies your immigration status and right to work

  • An Employment Checking Service Check (ECS Check)

Understanding the ECS Check Process

If an ECS Check is required, please be aware of the following process:

  • You may need to submit a unique number to initiate the ECS Check

  • Florence's compliance team processes the request within approximately 3 working days

  • The Home Office typically takes up to 5 working days to return the final results

  • Florence will notify you once the results are available Important: Agency workers cannot pick up shifts until their ECS check is successfully processed and approved. - Required if you have a pending application with the Home Office

Please note: There may be instances where you have different Right to Work documentation on file for your Agency workers due to legislation changes. If this is the case, please reach out to a member of our team for guidance.

Please note: That NI numbers are not Proof of Right to Work on their own, and are only accepted as a supporting document.

Not sure how to add a document ? Follow our Helpful Guide - Agency Manager: Agencies - Adding Your Workers

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