You can change the break time on your shift before you submit your timesheet. First, click on the timesheet in your Florence app and select ‘Edit this timesheet’.

From there, you can change the length of your break. We'll ask for a short explanation of why this was changed.

Please make sure you give a clear explanation and that the time you submit is correct. This will help your timesheet to be reviewed and approved more quickly.

We know things get busy, but taking a break is important. It's your responsibility to check if the shift has a break allocated and to take it when you can. It's up to the care home to decide if they'll pay for a break that's not been taken.