If there is an error on one of the timesheets that have been submitted, you can request an amendment on the timesheet directly on the platform. Simply find the approved timesheet from the timesheet tab, approved timesheets then request the change. Please provide the correct timings for the client to review and approve.
If you have an issue with another part of an invoice, please review the timesheets included on the invoice, and full invoice which can be downloaded directly from the platform from the Invoices tab.
For direct client payments: Please contact the client directly to make adjustments or for invoices paid or to be paid by Florence please get in touch with our team at [email protected] for assistance.