Overview
Admin users are the managers and staff members who log in to the Florence portal (not the worker app) to manage rotas, timesheets, and staff. This article explains how to invite a new admin user and configure their access level.
Who Can Add Admin Users
Company Directors can add and manage all admin users across the organisation.
Regional Managers can add Location Managers within their region.
See the Managing User Permissions & Access article for full details on roles.
How to Add an Admin User
Go to Staff > Permissions & Access (visible to Company Directors and Regional Managers only).
Click Add Staff Member.
Enter the new admin's email address, name, and role (e.g. Location Manager, Regional Manager).
Assign the location(s) they should have access to.
Click Send invite. The user will receive an email invitation to set up their account and log in.
Setting Permissions
Once the user has been created, you can configure their granular permissions — which features they can access and what actions they can perform. See the Permissions & Access article for a full breakdown.
Common permission setups:
Location Manager — can post shifts, manage timesheets, run payroll for their location, and view HR documents for direct reports.
Regional Manager — same as Location Manager but across multiple locations, plus ability to manage Location Manager permissions.
Read-only — can view the rota and shifts but cannot make changes. Achieved by removing all permissions.
