Submitting Timesheets
To submit a timesheet, go to the 'Timesheets' tab. You'll see all outstanding timesheets there; please submit them within 7 days of a shift ending to avoid issues with proposing workers.
Click the 'Submit' button on the right. You can then edit the Start Time, End Time, and Break Length. You also have options to mark if a "Worker did not attend shift" or "Worker was turned away." Update the details as needed to ensure the care organisation approves an accurate timesheet.
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Rejected Timesheets
If a care organisation rejects a timesheet because the details don't match their records, you should review the rejection reason on the platform by selecting the timesheet. After checking the details and making any necessary corrections, you can then edit and resubmit the timesheet in the same way you originally submitted it.