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How to Review and Manage Shift Applicants

Alison avatar
Written by Alison
Updated today

Once your open shift is posted, you'll receive notifications as qualified healthcare professionals apply. Reviewing these applications promptly is key to securing the best cover for your needs. ✅


Finding and Viewing Your Applicants

  1. Click on the ‘Shifts’ tab from the main navigation bar at the top of the page. 

  2. Within this section, you'll see several sub-tabs. Click on the one named ‘With Applications’.

  3. This screen shows an overview of all your shifts that have pending applications. Click on an individual shift to see the list of professionals who have applied.


Reviewing an Applicant

Once you click into a specific shift, you will see a "snapshot" of each applicant. You can use the filter options to sort them by:

  • Florence Recommended: Our algorithm's top suggestions.

  • Distance: Who is closest to your location.

  • Rating: Their average rating from previous shifts.

  • Previous Work: See who has worked at your location before.

From this page, you can take three actions for each applicant:

  • View Full Profile: Click to see their complete compliance documents, work history, and ratings.

  • Approve Application: If you're happy with the applicant, click to book them for the shift.

  • Dismiss Application: If the applicant is not a good fit, click to remove their application. This kindly releases them to apply for other shifts.

What happens next? Once you approve an applicant, they are officially booked. The shift will move to your ‘Booked Shifts’ tab, and you'll both receive an email confirmation.


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