When a healthcare professional does a great job, you'll likely want to work with them again. Adding them to your Favourites list makes this easy and gives you powerful tools to re-engage them for future shifts.
Favouriting a professional unlocks two key benefits:
🚀 Instant Book: Favourited professionals can instantly accept and book suitable shifts you post without needing you to review their application first, filling your shifts faster.
✉️ Direct Invites: You can send private shift invitations directly to your favourite professionals before making a shift public.
How to Add a Professional to Your Favourites
You can add a professional to your favourites list from several places on the platform.
Method 1: From a Completed Timesheet
Navigate to the ‘Timesheets’ tab from the main menu.
Find a timesheet from the professional you'd like to favourite and click on their name to open their full profile.
At the top of their profile page, click the ‘♡ Make Favourite’ button.
Method 2: From a Shift Application
When reviewing applicants for an open shift, click on any applicant's name to view their profile.
If you are impressed with their profile, you can click the ‘♡ Make Favourite’ button at the top of their page, even before you book them.
How to View and Manage Your Favourites
Once you've started building your list, you can view all your favourited professionals in one place.
Navigate to the 'Staff' tab in the main menu, and then 'Agency Staff'.
Select the ‘Favourites’ filter to see a complete list of all the professionals you have favourited.
From here, you can click into their profiles to review their work history with you.
How to Remove a Professional from Your Favourites
If your needs change, you can easily remove someone from your favourites list.
Navigate to the professional's profile using one of the methods described above.
At the top of their profile, the button will now say ‘★ Favourite’.
Click this button to remove them from your list.