For the right to work section, we are looking for one of the following -
UK Passport
Irish Passport/Passport Card
UK Birth/Adoption/Naturalisation Certificate (requires NI Number as supporting document)
Share Code
Employer Checking Service (ECS check)
Please note we can't accept a BRP card for right to work, we would require a share code in this case. Short Birth Certificates also can't be accepted, must be a Full Birth Certificate.
More information can be found here: Agency Manager: What is acceptable for Right to Work?
To streamline our compliance checks and ensure all essential information is centralised, we are updating the way Right to Work (RTW) details and supporting documents are uploaded to the platform.
What is changing?
The platform will feature a more structured upload process. This change is designed to simplify the approval process and ensure we have a complete audit trail for every candidate in one secure location.
How this affects your candidates
While most of the changes apply to new registrations, some of your currently working candidates may require a record update to meet the new system requirements.
Action Required
To ensure these accounts remain compliant and active, please perform the following for any affected candidates:
Re-upload the Share Code or ECS Check: Even if previously provided, please re-submit the current share code or ECS check result.
Attach Supporting Documents: Once the check has been approved, you will be prompted to upload any necessary supporting documents (COS letter or university letter)
Tier 2 and Tier 4 Visas
Skilled Worker (formerly Tier 2) or Student (formerly Tier 4) Visa: If your worker is on a sponsorship visa, you must provide the following details:
Sponsorship Letter: Upload a clear, legible copy of the worker's official sponsorship letter. If you are unable to provide a copy of the Sponsorship letter please upload a completed version of the document at the bottom of this article.
Sponsor Company Name: Manually type the full name of the company sponsoring the worker.
Occupation Code: Enter the worker's specific occupation code as stated on their Certificate of Sponsorship (CoS).
Completing the Declaration (Skilled Worker)
After you have entered the sponsorship details, you must click the 'Complete Declaration' button. By doing so, you are formally agreeing to the following statement:
"I confirm that this worker is employed in a full-time, salaried position, and that any work undertaken via Florence Agency Manager Platform is secondary to and does not interfere with their primary employment responsibilities. This arrangement complies with the conditions of their Skilled Worker visa."
This declaration is a mandatory step to confirm the worker's compliance.
Managing Student (Tier 4) Visa Holiday Periods
For workers on a Student (formerly Tier 4) visa, UK regulations restrict their working hours during term time but often allow for full-time work during official holiday periods.
Our platform allows you to log these official holiday periods for your student workers. By adding their university-approved holiday dates, the system will permit them to be booked for shifts that exceed their term-time hour restrictions.
To add a holiday period:
Navigate to the worker's profile.
Locate the holiday management section.
Click to add a new holiday period, and input the start and end dates.
This ensures compliance is maintained while maximising the worker's availability during their approved holidays.
Notes:
When uploading these documents please ensure that any images are clear so our team can review these in full.
Please ensure any documents you upload are not password protected also as we are unable to access these and will need to reject them.
When uploading share codes we cannot accept the raw share code and need you to provide us with the result from this.
Please note: That NI numbers are not Proof of Right to Work on their own, and are only accepted as a supporting document.
Need more help?
Click any of the below to get some more detailed information on what we can accept.