Agencies - Live Helpdesk
Agency Manager - Proposing workers
Agency Manager - Withdraw a worker/Cancelling Shifts
Agency Manager - Off Platform Shifts/Back dating a shift
Agency Manager - Changing an approved worker (Name change / Shift Swap / change of worker)
Agency Manager - Unable to see shifts
Agency Manager - Unable to propose any workers
Agency Manager - Unable to propose a specific worker
Agency Manager - Agencies - Proposing Candidates
Agency Manager - Agencies - Shift Swapping
Agency Manager - Agencies - Lateness
Agency Manager - Agencies - Blocked Candidates
Agency Manager - How are rates determined?
Agency Manager - How do you define when a day shift starts or a night shift starts?
Agency Manager - Does the rate change as the shift moves between day shift & night shift?
Agency Manager - What if our worker was booked for one type of shift but done another type of shift?
Agency Manager - Submission deadlines
Agency Manager - Invoicing - When do we get paid?
Agency Manager - Invoicing - I have a dispute about my invoice, what do i do?
Agency Manager - Bank Holidays
Agency Manager - Agencies - When do we get paid?
Agency Manager - Agencies - What to do if an invoice hasn't been paid on time
Agency Manager - Agencies - Invoice Disputes
Agency Manager - Agencies - Where to Find Rates
Agency Manager - Agencies - How are Rates Determined
Agency Manager - Agencies - Bank Holiday Rates